Restrooms do talk........

It's a truism! Clean toilets  indicate how clean a restaurant is. How much priority is placed in cleanliness and how efficient is their operational process. Here is my philosophy : If what meets the eyes aren't clean, can you imagine that which doesn't? So yes, it matters to me if a toilet is clean at a restaurant. If the manager cannot run the logistics or the cleaning operation of their restroom, I don't even want to think about the state of the ingredients they keep or their food preparation station. Almost always, I determine whether I would be a repeated customer by taking their toilet condition into consideration. Especially with young kids, a well equipped and well kept toilet adds so much pleasure to the overall restaurant experience than a lack of it. I am going to start reviewing restaurant restrooms whenever a visit one. But of course, I can only rate the ladies room.

Here is the grading system for the restrooms rated on this blog:

3 smiles means Good and Clean Restrooms
  • Equipments in working condition
  • Provision of basic amenities i.e. hand soap, toilet paper, etc
  • little odour,almost litter-free
  • Reasonably dry floor and facilities
4 smiles means Excellent Restrooms
  • Equipments in working condition
  • Provision of basic amenities i.e. hand soap, toilet paper, etc
  • No odour, litter-free
  • Reasonably dry floor and facilities
  • Special delights and/or user-friendliness facilities (at least 1 of the stated)
5 Smiles means Exclusive Restrooms
  • Equipments in working condition
  • Provision of basic amenities i.e. hand soap, toilet paper, etc
  • No odor, litter-free
  • Reasonably dry floor and facilities
  • Special delights, user-friendliness and/or eco-friendly facilties (at least 2 of the stated)
There are 3 major criteria which I would assess of a restroom. Namely

(i) Provisions & Conditions
(ii) System of Maintenance & Comfort Level
(iii) Special delights and User-friendliness

(i) PROVISIONS & CONDITIONS
  • Clear Signage
  • Clean & Dust Free Door
  • Dry & Litter Free Vanity Top
  • Functional & Clean Taps
  • Stain Free  Mirror
  • Working Hand Dryers
  • Flush functionality ( sensor/manual)
  • Clean Sanitary Bins
(ii) FACILITY
  • Good Toilet Layout
  • General Ventilation
  • Concealed Pipework
(ii) SPECIAL DELIGHTS
  • Modesty Boards for Urinals
  • Ledge/Hook for placing belongings
  • Diaper Changing Station
  • WC for Children
  • Fully functional Handicapped Toilet for the Disabled
  • Easy access with Ramps
  • Cleaner's compartment that's neat and adequately stocked